Jolene Marie Skincare Cancellation Policy

Jolene Marie Skincare follows a strict cancellation and rescheduling policy. Should you decide to need to change, cancel or reschedule your appointment we ask that you do so at least 48 hours before your scheduled appointment. A 100% cancellation fee, plus 20% gratuity of the service booked will be charged if you arrive later than 15 minutes to your appointment or cancel/reschedule your appointment within 48 hours of the scheduled appointment time. A 100% cancellation fee, plus 20% gratuity of the service booked will be charged for those who no show, and any future appointments will need to be pre-approved and paid in advance. An appointment re-scheduled three times will require a deposit on all future appointments.